At ty999, protecting your personal information is a core responsibility — not an afterthought. This Privacy Policy explains exactly what data we collect from Pakistani players, why we collect it, how we store it, who we share it with, and what rights you have over your own information. We believe in full transparency, so please read this document carefully.
PRIVACY AT A GLANCE
These six points give you a quick overview of our data practices. The full legal detail follows below — but if you want the short version, start here.
ty999 collects registration data (name, mobile number, date of birth), KYC identity documents, transaction records, device and browser information, gameplay activity, and communications you send to our support team.
Data is collected to operate your account, process PKR and USDT TRC20 transactions, comply with anti-money laundering obligations, verify your identity, personalise your experience, and improve the ty999 platform for all Pakistani players.
ty999 uses TLS encryption for all data in transit, AES-256 encryption for sensitive data at rest, role-based internal access controls, and regular security audits. Your financial credentials are never stored on ty999 servers.
Personal data may be shared with payment processors (JazzCash, EasyPaisa, bank partners), identity verification providers, game software providers, and regulatory or law enforcement bodies where legally required. We do not sell data to advertisers.
ty999 retains account and transaction data for a minimum of five years following account closure to meet anti-money laundering and financial record-keeping obligations. KYC documents are retained for the same period. Marketing preferences can be updated at any time.
You have the right to access the data ty999 holds about you, request corrections to inaccurate data, object to certain processing activities, and request erasure where legally permitted. Contact [email protected] to exercise any of these rights.
DATA SUBJECT RIGHTS
ty999 recognises the following rights for all registered players. To exercise any right, contact our support team via Live Chat or email.
Request a copy of your personal data
Correct inaccurate information we hold
Request deletion where legally permitted
Limit certain processing activities
Receive your data in a portable format
Object to direct marketing at any time
To exercise any of the above rights, contact ty999 support via Live Chat (available 24/7) or email [email protected]. ty999 will respond to all data rights requests within 30 days of receipt.
IMPORTANT: This Privacy Policy ("Policy") describes how ty999 ("ty999", "we", "us", "our") collects, processes, stores, and shares personal data relating to registered users ("Player", "you", "your") of the ty999 platform. By registering a ty999 account or using the platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
ty999 is Pakistan's dedicated online casino and sports betting platform, offering cricket betting, PSL wagering, live dealer games, high-RTP slot games, and instant-win titles. The platform accepts deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, and USDT TRC20, and serves players across Karachi, Lahore, Faisalabad, Islamabad, and the wider Pakistani market.
In the course of providing these services, ty999 necessarily collects and processes personal information relating to our players. We take this responsibility seriously. This Policy has been written to be clear, transparent, and easy to understand, while also meeting the standards of internationally recognised data protection frameworks.
This Policy should be read alongside the ty999 Terms & Conditions and the Responsible Gaming Policy. Together, these three documents form the complete legal framework governing your relationship with ty999.
For the purposes of this Policy, ty999 acts as the data controller — meaning ty999 determines the purposes and means of processing your personal data. All queries, requests, and complaints relating to data protection should be directed to ty999 using the contact details provided in Section 17 of this Policy.
Where ty999 engages third-party service providers to process data on its behalf (such as payment processors or identity verification services), those parties act as data processors under instruction from ty999 and are bound by data processing agreements that require them to maintain appropriate security standards.
ty999 collects the following categories of personal data:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Yes |
| Contact Data | Mobile number (Pakistani), email address (optional) | Yes |
| KYC Documents | CNIC photo, passport copy, driving licence, proof of address | Conditional |
| Financial Data | JazzCash/EasyPaisa account reference, bank account name, USDT wallet address, deposit/withdrawal history | Yes |
| Gameplay Data | Games played, bets placed, win/loss records, session duration, game preferences | Yes |
| Technical Data | IP address, device type, operating system, browser type, screen resolution | Yes |
| Communications Data | Live Chat transcripts, support emails, Messenger/Viber messages | Where applicable |
| Marketing Preferences | Opt-in/opt-out status for SMS and messaging notifications | Optional |
Note: ty999 does not collect or store full payment card numbers, JazzCash PINs, bank account passwords, or any other payment authentication credentials. These are processed directly by the relevant payment service provider and are never transmitted to or stored on ty999 systems.
ty999 collects personal data through the following means:
ty999 processes personal data only where a valid legal basis exists. The following legal bases apply to our processing activities:
ty999 uses the personal data we collect for the following purposes:
ty999 does not sell, rent, or trade personal data to third-party marketing companies under any circumstances. Personal data may be shared with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Assurance: All third parties with whom ty999 shares personal data are required to maintain appropriate technical and organisational security measures and to use the data only for the specific purpose for which it was shared.
Some of ty999's third-party service providers operate outside Pakistan. Where personal data is transferred to a jurisdiction that may not provide the same level of data protection as Pakistan, ty999 takes appropriate measures to safeguard the transfer, including:
ty999 does not transfer data to jurisdictions where doing so would undermine your fundamental data protection rights or expose your data to unreasonable risk.
ty999 uses cookies and similar tracking technologies on the platform to ensure core functionality, maintain your login session, and understand how the platform is used. The following categories of cookies are used:
You can manage non-essential cookies through your browser settings at any time. Note that disabling essential cookies may prevent certain platform features from functioning correctly.
ty999 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:
Once the applicable retention period has expired and no legal obligation requires continued retention, ty999 will securely delete or anonymise the relevant data.
ty999 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure:
Your Role in Security: You are responsible for keeping your ty999 login credentials confidential. ty999 will never ask you for your password via Live Chat, email, Messenger, or any other channel. If you suspect your account has been compromised, contact ty999 support immediately and change your password.
ty999 is strictly an adult platform. The minimum age for registration and use of ty999 is 21 years. ty999 does not knowingly collect personal data from individuals under the age of 21.
If ty999 becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended, all personal data will be securely deleted, and any funds held in the account will be handled in accordance with the ty999 Terms & Conditions and applicable legal requirements.
If you are a parent or guardian and believe that a minor has registered an account on ty999 using your or another adult's details, please contact ty999 support immediately at [email protected].
Subject to applicable law and certain limited exceptions, you have the following rights over the personal data ty999 holds about you:
To exercise any of the above rights, contact ty999 via Live Chat or by emailing [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and provide a full response within 30 days.
ty999 may send you promotional messages, bonus offers, and platform updates via SMS or messaging platforms (WhatsApp, Viber, Messenger) where you have provided explicit consent to receive such communications.
The ty999 platform may contain links to third-party payment service provider portals (such as JazzCash or EasyPaisa login pages) or social media platforms for customer support purposes. ty999 is not responsible for the privacy practices of these external services.
When you leave the ty999 platform to access a third-party service, you should review that service's privacy policy to understand how your data will be handled. This Privacy Policy applies only to data collected and processed directly by ty999.
ty999 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business operations. Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — ty999 will notify you by email (where available) or via a prominent notice on the ty999 platform.
Your continued use of the ty999 platform following the effective date of any revised Privacy Policy constitutes acceptance of the updated terms. If you do not accept the revised Policy, you should discontinue use of the platform and contact support to close your account.
The "Last Updated" date at the top of this page indicates the date of the most recent revision. It is your responsibility to review this Policy periodically.
If you have any questions, concerns, or complaints about this Privacy Policy or how ty999 handles your personal data, please contact us using the following channels:
ty999 support is available in both Urdu and English. All privacy-related queries and data rights requests will be acknowledged within 5 business days and resolved within 30 days wherever possible. Where a request is particularly complex and requires additional time, ty999 will inform you of the delay and provide an estimated resolution timeline.
Data Protection Complaints: If you believe ty999 has not handled your personal data in accordance with this Policy or applicable law, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. ty999 encourages you to contact us first so we have the opportunity to resolve your concern directly.
ty999 uses TLS encryption, AES-256 data protection, and strict internal access controls to keep your personal and financial data secure. Our support team is here 24/7 if you have questions about how your data is handled.
Access Your Account Read Full TermsAll data handling practices comply with international data protection standards.
ty999 is an entertainment platform for adults 21 and over. We do not collect data from minors. If gambling is affecting your wellbeing, visit our Responsible Gaming page for self-exclusion tools and support resources.